Shipping and Policies

 ~8% sales tax added to sales in New York
      

Shipping

 All  orders shipped by USPS with a delivery confirmation.  I will ship to  the address given to on your Paypal account.
 

Handmade items are shipped within 5-7 business days and DIY supplies  within 1-3 business days. Please note that business days do not include  weekends or holidays. If you need your item sooner please contact me and  we'll see what we can work out. .
 

If an item is damaged in shipment, please save all packing materials and take photos of the damage for insurance claim.
 

In order to save you money on shipping costs, I will use flat rate  priority mail for heavy items like soap and candles  whenever possible. 


  Refunds and Exchanges

 Returns-  If you find you would like to return an item you must contact me within  3 days of delivery.  Returns will not be accepted without prior  approval. Please see the following paragraph for exceptions. Item must  be returned within 7 business days unopened and in original condition  for resale. Opened and/or used products will not be refunded. Buyer is  responsible for postage both ways and this will not be refunded unless  the error is mine. Please note- If the original order was purchased  using a free shipping coupon, the refund will be less my cost for  shipping it to you and buyer is responsible for return shipping also..
 

*****Due to sanitary reasons I can not accept returns on fragrance or  essential oils, bath and body products, including eye pillows (risk of  pink eye,etc) or cat toys and beds. I want to be sure all my customers  receive untampered with products of the highest quality. Custom/one-off  orders are non-refundable unless the item is not as  described.*********** 


 Additional policies and FAQs

 Privacy Policy-
I will only use your shipping and billing address, and contact information
 

    ~To communicate with you about your order
    ~To fulfill your order
    ~For legal reasons (like paying taxes)